The AI Orchestration & Intelligence Layer
for Your Enterprise

Design, deploy, orchestrate, and govern AI agents across every team, use cases, and
customer journey through three interconnected capabilities.

Human + AI

AI surfaces next-best actions. Humans decide with context, empathy, and strategic judgment. 

Intelligent Automation

Autonomous AI agents handle repetitive tasks at scale, freeing teams for high-value work.

Intelligence loop

Every human decision and AI action feeds the loop, continuously improving enterprise-wide performance

From AI Strategy to Proven Impact

3.5x Higher Adoption

3.5x Higher Adoption

Every agent deploys inside the systems your teams already use.

3x ROI

3x ROI

Measured against real business outcomes, tracked continuously.

50+ Agentic Deployments

50+ Agentic Deployments

Deployed, governed and orchestrated enterprise-wide

The Operating System for Enterprise AI

Power autonomous agents with the infrastructure, governance, integrations, and
orchestration required to deliver trusted business outcomes.

Native Integration

Integrate AI agents seamlessly with your existing CRM, ERP, and communication tech stack API first approach.

Model Agnostic by Design

Right LLM model for every use case while avoiding vendor lock-in. Your governance, integrations, and intelligence remain consistent across models.

Sovereign Architecture

Deploy AI on your terms. Whether hybrid or cloud, your data, governance, and infrastructure remain under your control.

Multi Agent Coordination

Run specialized AI agents through a shared intelligence fabric, ensuring context flows seamlessly across workflows, teams, and decisions.

The Control Tower That Powers Every CXi Capability

CXi Command Architecture
CXi icon

CXi Command

AI Intelligence Orchestration

Designs, deploys, and governs every AI
agent across the enterprise.

CXi Agent

Frontline Intelligence

Real-time context and next-best-action guidance for every live interaction.

CXi Pulse

Operational Intelligence

Every decision monitored — risk caught before it scales, opportunity acted on before it's missed.

CXi Business

Executive Intelligence

Converts conversations into boardroom intelligence — revenue growth, lower churn, higher CLTV.

Shared Intelligence Network

A Compounding Knowledge Network, Fed by Every Interaction.

Where Agentic Scale Meets
Real Performance

See how CXi Command turns autonomous orchestration into measurable impact

Leading DTH Player

Zero-Downtime Agent Orchestration

Hot-swappable AI providers and zero-hallucination lookups power domain-specific agents for 12M+ subscribers — channel activation, error resolution, VAS.

55%

Self-service
resolution

12M+

Subscribers

Zero

Downtime

Leading NBFC Brand

22,000 Agents. One Governed System.

Sales, service, and collections — orchestrated as one connected system, not three disconnected ones.

100 Cr

Lost opportunity
identified

22K

Agents

One

Governed
System

Global Footwear Brand

24/7 Coverage, Zero Extra Headcount

Multi-intent conversational AI with live CRM lookup and context-preserving handoff to human agents when it matters.

45%

Queries fully
automated

24/7

Continuous
coverage

Zero

Extra
Headcount

State Public Sector Services

580+ Citizen Services, One Orchestration Layer

Multi-step agentic workflows on WhatsApp, with seamless escalation to humans, across 580+ citizen services.

↓ 70%

Footfall at physical
centres

3L+

Sessions handled
per month

580+

Citizen
Services

Enterprise Guardrails for Autonomous AI

Scale your AI agent operations safely with enterprise-grade data security,
strict access limits, and continuous audit trails.

The Four Pillars Behind CXi Business
Access &
Identity
  • Role-based access control
  • Enterprise identity & SSO
  • Least-privilege by default
  • Human-in-the-loop approvals
Oversight &
Control
  • Centralized policy enforcement
  • Emergency shutdown controls
  • Model governance & rollback
  • Explainable AI decisions
Compliance &
Audit
  • Compliance monitoring
  • End-to-end audit trails
  • PII protection & masking
  • Bias & fairness evaluation
Resilience &
Scale
  • Real-time risk monitoring
  • Multi-region deployment
  • Data residency controls
  • Encryption at rest & in transit

One Control Plane. Every AI Agent. Starting Now.