Get in Touch
Get in Touch
Get in Touch

Home Page

CXi Studio is Live: Build Journeys Smarter, Faster
| CXi Studio is Live: Build Journeys Smarter, Faster |
CXi Studio is Live: Build Journeys Smarter, Faster
| CXi Studio is Live: Build Journeys Smarter, Faster |
CXi Studio is Live: Build Journeys Smarter, Faster
| CXi Studio is Live: Build Journeys Smarter, Faster |
CXi Studio is Live: Build Journeys Smarter, Faster
| CXi Studio is Live: Build Journeys Smarter, Faster |
Hire Al Agents
Built for CX

Trained. Tailored. Trusted.

Drive intelligent conversations at every touchpoint
across the customer lifecycle.

Experience Your New Al Workforce!

Voice Assistants
Banking Icon
Banking
Account Servicing Try It Now
Banking Icon
eCommerce
Order Tracking Try It Now
Banking Icon
Capital Markets
Trade Status Try It Now
Banking Icon
Fintech
Loan Inquiry Try It Now
Banking Icon
Real Estate
Site Visit Try It Now
Banking Icon
Automotive
Service Appointment Try It Now
avatar Icon
AI Assistant
Virtual Agent
00:00:00
Connecting...
Powered by OneCXi Switch

Trusted CX Partner for 3,500+ Global Brands

Connect Seamlessly with Your Existing CX Stack

No matter what you use, our AI agents adapt to your workflow.

AI Agents that Automate Specific Tasks in Every Industry

Put intelligence into action 24*7 across your business processes.

Banking

eCommerce

Automotive

Healthcare

Real Estate

Loan Inquiry

Handle inquiries at scale with AI agents & seamless handoff to loan experts based on intent.

Collections

Send reminders with payment links, capture promises to pay, and increase recovery rates.

Account Servicing

Handle basic queries like account balance, statements, and recent transactions.

KYC Verification

Automate KYC verification, guide customers through the process, and ensure compliance.

Cross-sell & Upsell

Notify customers of products & investment options, and capture booking instructions.

NPS & Feedback

Run automated surveys, flag low scores, and initiate timely escalation and retention actions.

30%

KYC
Verification

20%

FD
Renewals

15%

Debt
Collections

Product Discovery

Help customers find the right products instantly through voice led, guided conversations.

Cart Abandonment

Re-engage customers with personalized voice nudges and targeted promotions.

Order Tracking

Maximize on-time deliveries with real-time tracking, delay alerts & ETA updates.

returns & Refunds

Automate return checks and pickup schedules to reduce agent load and refund delays.

Cross-sell & Upsell

Recommend product add-ons in real time based on purchase history and user behavior.

Product Adoption

Deliver personalized usage tips to reduce returns, improve adoption and repeat purchase.

25%

Cart
recovery

20%

Average
Order Value

12X

Customer
Retention

Vehicle Inquiry

Help customers with their inquiry on vehicles through voice-led, AI guided conversations.

Dealer Management

Track lead flow, validation, qualification & conversion by dealers centrally.

Test Drive

Check availability, confirm slots, send timely reminders, and capture post-drive feedback.

Vehicle Financing

Explain finance, EMI, and insurance options; connect users to advisors as needed.

Service Appointment

Send service reminders, explain packages, and book appointments based on dealer availability.

Roadside Assistance

Enable hassle free instant communication and liaison with RSA providers.

18%

Test
Drive

45%

Vehicle
Bookings

4X

NPS
Response

Health Check Inquiry

Help patients with their inquiry on health check plans through voice-led, guided conversations.

Appointment Booking

Automate appointment bookings and proactive reminders to reduce staff load. 

OPD Queries

Answer queries on doctors’ availability,
clinic hours, and available slots.

Patient Feedback

Conduct post-visit surveys, capture NPS/CSAT, and flag issues early for quick resolution.

Medicine Refill

Send reminders for supplement / medication refills and manage
subscription renewals.

Follow Ups

Drive proactive communication to increase patient convenience & enhanced care.

25%

In
no show

30%

operational
cost savings

60%

queries
automated

Property Launch

Drive awareness campaigns for new projects & engage prospective
buyers.

Property Inquiry

Instantly answer queries on pricing, floor plans, availability, and payment
options.

Lead Qualification

Auto-engage leads, probe budget, timeline, property type & route hot leads to sales team.

Site Visits

Schedule property tours, autocall
prospects to confirm, remind, and
reschedule.

Payment Reminders

Send timely EMI alerts, record confirmations & offer flexible payment options.

Property Handover

Automate handover updates, service requests, and feedback collection driving referrals.

32%

Site
Visits

25%

Property
Bookings

30%

agent
efficiency

Drive Intelligent Outcomes with the
Power of Agentic AI

Build and deploy your own AI agents.
VOICE AI AGENTS

Engage tens of thousands of customers with millions of conversations across the lifecycle with Voice AI Agents. Drive superior self-service experience with seamless human handoff.

28%
28%

increase in product inquiry

65%
65%

better lead qualification

Digital AI Agents

Handle interactions across web, app, and social media using contextual AI agents that personalize experiences and guide customers across digital journeys.

5X
5X

higher customer engagement

16%
16%

dormant customers reactivated

AGENT ASSIST

Empower agents to have effective conversations with AI-led nudges and deeper insights built from millions of interactions. Ensure quick and efficient resolutions with contextual guidance in real-time.

45%
45%

higher agent productivity

30%
30%

reduction in average handling time

VOICE OF CUSTOMER

Proactively solve issues even before they occur. Identify conversation patterns, track sentiments, prevent escalations, and deliver empathetic customer experiences, at scale.

60%
60%

increase in customer retention

15%
15%

higher upsell revenue

QUALITY AUDITS

Analyze all customer conversations in real-time with customizable parameters and evidence-based audit trails. Accelerate quality monitoring with bias-free assessments and automated call quality scores.

32%
32%

 higher agent efficiency

58%
58%

improvement in call quality scores

Experience the oneCXi Advantage

Scale Without Limits

Scale Without Limits

Deploy unlimited AI Agents that scale effortlessly across complex business workflows and customer journeys.

 

Human + AI Synergy

Human + AI Synergy

Blend autonomous AI agents with human expertise to drive coordinated actions, faster decisions, and personalized CX at scale.

At Fraction of a Cost

At Fraction of a Cost

Run AI Agents at just 30% of human agent costs – providing round-the-clock service without extra overhead.

 

Elevating CX for
Brands that
Customers Love
Boosted agent effectiveness by detecting pain points early and improving engagement with real-time feedback.
VOC & Automated Quality Audit
Identified reasons for non-conversions, most-inquired products, and detected ad events from conversations

VOC & Automated Quality Audit
Automated customer onboarding, verification and, NPS survey post policy purchase.

Voice AI Agents
Analyzed 100% conversations of loan advisors, identify gaps, and coaching opportunities.

Automated Quality Audit
Global Leader in Customer Experience
Loved by Customers

Explore Endless Possibilities with oneCXi

Get in touch