Changing the Way People Think About CX

OneCXi empowers brands to drive memorable customer experiences with engaging, effortless, and empathetic conversations, at scale!

The oneCXi Story

An exciting journey to unlock exceptional growth from every customer conversation.

Simplify

Enterprises struggle to fully capitalize on customer interactions due to complexity in handling multiple systems and solutions. This leads to fragmented customer experiences.

Tackle

oneCXi was founded in 2016 to address this unique challenge. With a unified approach to CX and AI as its first touch point, we help brands drive memorable experiences and measurable outcomes. Today, world’s most loved brands trust oneCXi to better engage, retain, and convert customers.

Empower

From awareness to sales to support, enterprises get a holistic view of the customer and the right tools to personalize conversations across journeys, touchpoints, and amplify growth opportunities.

Innovate

oneCXi brings to you a brave new world of innovation and intelligence, to humanize customer experience and amplify growth opportunities.

Our Vision

Lead CX innovation and change the way brands interact and engage with customers – with AI at the core of everything we do! We equip enterprises with next-generation solutions and intelligence to turn CX into measurable metrics of increased customer lifetime value, accelerated business growth, and loyalty.

Boldly Innovative

Boldly Innovative

We believe in the power of human-centered innovation. With AI at the heart of our company, we do not shy away from the most disruptive innovations.

Trust & Transparency

Trust & Transparency

We commit to the highest standards of security, creating a foundation
of trust with stakeholders. We
 ensure transparency through
open communication.

Our
values

Customer-Obsessed

Customer-Obsessed

Our relentless focus on customers drives every decision we make. We’re passionate about creating exceptional value and delivering
real CX impact.

Culturally Rich

Culturally Rich

We foster a culturally rich environment that embraces diversity. Our perspectives are shaped by
our backgrounds and experiences
of a global team, customers,
and partners.

Boldly Innovative

Boldly Innovative

We believe in the power of human-centered innovation. With AI at the heart of our company, we do not shy away from the most disruptive innovations.

Trust & Transparency

Trust & Transparency

We commit to the highest standards of security, creating a foundation
of trust with stakeholders. We
 ensure transparency through
open communication.

Customer-Obsessed

Customer-Obsessed

Our relentless focus on customers drives every decision we make. We’re passionate about creating exceptional value and delivering
real CX impact.

Culturally Rich

Culturally Rich

We foster a culturally rich environment that embraces diversity. Our perspectives are shaped by
our backgrounds and experiences
of a global team, customers,
and partners.

Our
values

oneCXi in Numbers

Shaping Customer Experiences Worldwide

customers,
globally

3,50 0 +

countries
served

0 +

CX industry
awards​

0

customers
driving growth​

0 %

customers,
globally

0 +

countries
served

0 +

CX industry
awards​

0

customers
driving growth​

0 %

customers,
globally

0 +

countries
served

0 +

CX industry
awards​

0

customers
driving growth​

0 %

oneCXi Recognized as a leader, globally

Trusted by customers.Loved by Users

Rated:4.6/5

Join Us on a Journey of Continuous
Collaboration and Innovation