The AI Orchestration & Intelligence Layer for Your Enterprise
Design, deploy, orchestrate, and govern AI agents across teams, use cases, and customer journeys. Create enterprise intelligence and drive higher AI adoption.
From individual AI agents
to enterprise-wide impact.
Bring your teams, AI agents, and enterprise workflows together to drive better outcomes.
Step 1 of 4. A customer asks to reverse a duplicate charge. The intake agent reads the request, checks policy knowledge and opens a task.
Human + AI
AI surfaces next-best actions. Humans decide with context, empathy, and strategic judgment.
Intelligent Automation
Autonomous AI agents handle repetitive tasks at scale, freeing teams for high-value work.
Intelligence Loop
Every human decision and AI action feeds the loop, continuously improving enterprise-wide performance.
One command center for an
enterprise of intelligent work.
Get a unified view of AI-driven work across business systems, customer journeys, and operational processes.
Agents with a Purpose
Define each agent’s role, scope, knowledge, and intended outcomes.
Connected Enterprise Systems
Connect agents with the business systems and enterprise knowledge they need to operate.
End-to-End Visibility
Track task status, progress, and outcomes from a single command center.
Imagine the capacity of every team,
multiplied.
3.5×Higher adoption
Put AI inside the systems and workflows teams already use, so it becomes part of everyday work.
3×ROI
Connect agent activity to business outcomes and make the value of each deployment visible.
50+Agentic deployments
Move beyond isolated pilots with an orchestration and governance layer designed for enterprise scale.
Bringing Four Capabilities Together
For Greater Business Value
CXi Command coordinates AI agent workflows across a connected customer journey. Together, the CXi capabilities bring intelligence to conversations, operations, and business decisions.
CXi Command Orchestrate
Design, deploy, coordinate, and govern AI agents across enterprise workflows.
CXi Agent Assist
Bring context and next-best-action guidance into live customer conversations.
Explore CXi AgentCXi Pulse Anticipate
See operational changes, risks, and opportunities while teams can still respond.
Explore CXi PulseCXi Business Decide
Turn customer and operational evidence into clearer growth and retention decisions.
Explore CXi BusinessWhere Agentic Scale
Meets Real Performance
Zero-Downtime Agent Orchestration
Hot-swappable AI providers and zero-hallucination lookups power custom AI agents for 12M+ subscribers across activation, error resolution, and VAS.
12M+subscribers
- AI agentActivation
- AI agentError resolution
- AI agentVAS
- Self-serviceResolved
Zero-hallucination lookups
Leading DTH Player: 55% self-service resolution
Engineered for Enterprise Scale.
Governed to move responsibly.
Work within your enterprise
Connect AI agents to the business systems and knowledge they need to perform their tasks.
Keep model choice open
Choose and change AI providers as use cases, performance needs, and business priorities evolve.
Keep architecture sovereign
Maintain control over how AI agents are deployed, integrated, and governed across your enterprise.
Set the boundaries of action
Set access permissions, approval checkpoints, and execution limits for every workflow.
Maintain a clear audit trail
Track agent activity, decisions, and actions to support visibility, accountability, and review.
Give your next AI ambition the power to become real work.
Bring us the journey you want to transform. We’ll explore how CXi Command can connect the agents, systems, and people needed to carry it through.
Sign up for a trial account