Added to organizational
intelligence.
One interaction becomes knowledge the whole enterprise can use.
The Brain Behind
Enterprise Intelligence
One intelligence layer. Every conversation. Every decision.
UNIFY
SENSE
ACT
COMPOUND
ORCHESTRATE
Every interaction becomes organizational intelligence.
The real asset of future enterprises.
CUSTOMER
BUYING INTENTTest drive request
PREFERENCEWeekday evening
AVAILABILITYDay shift
Insights become shared context
Added to organizational
AI and people
act together.
Shared context connects the right person, AI agent, and next step.
The next conversation
starts smarter.
What you learn returns as better guidance for the next interaction.
Illustrative conversation and inferred signals
A conversation reveals buying intent for a test drive, a preference for weekday evenings, and unavailability during work hours. These insights enter organizational intelligence, help AI and people act together, and improve the next conversation.
Sign up for a trial accountWhat Powers CXi.
Four pillars. One intelligence loop.
Step 1 of 4. A billing call comes in. The agent accepts it and the caller is identified from their number before anyone speaks.
Every conversation starts with full context and ends in action.
Bring customer history, intent, LTV and churn signals together to guide the next best action, flag risks, automate CRM updates, follow-ups and QA, and learn from every interaction.
60%Higher Conversions
Sign up for a trial accountTrusted by market leaders.
Your industry. Already in context.
More informed conversations. Better recovery decisions.
- $10mn lost opportunity identified
- 35% increase in recovery
See the full borrower picture.
Give teams immediate clarity on rates, disbursements and repayment options.
Spot friction before it spreads.
See where borrower intent, complaints and repayment barriers recur.
Move each case forward responsibly.
Prioritise recovery work and guide compliant outreach by segment.
See what is at stake.
Bring portfolio risk, revenue and compliance exposure into one view.
Natively integrated. Across your systems.
Intelligence moves through the applications
your teams already use.
SHARED INTELLIGENCESalesforceCUSTOMER ENGAGEMENT
HubSpot / ZendeskCUSTOMER ENGAGEMENT
Stripe / PlaidFINANCIAL NETWORK
SAP / OracleCORE SYSTEMS & ERP
MicrosoftCORE SYSTEMS & ERP
Workday / JiraINTERNAL WORKFLOWS
SynoriqFINANCIAL NETWORK
TeamsINTERNAL WORKFLOWS
Governed at every layer. Every language. Every channel.
- Independently certified. ISO 27001, ISO 27701 (PIMS), HIPAA, and SOC compliant.
- The right access. SSO, MFA, and role-based controls.
- Protected information. PII masking, encryption, and data lifecycle management.
- Security and compliance. Consistent controls across supported languages and channels.
Paid recharge not reflected on the set-top box. Activation signal re-sent; service confirmed on the call. Repeat issue this month, so a goodwill add-on was offered.