Build End-to-end Customer Journeys

with Autonomous AI Agents

Quickly design and customize customer journeys.
Drag-and-drop workflows tailored to your business needs.

Accelerate Revenue, Retention & ROI

Create experiences that customers value, remember, and choose repeatedly.
15%

15%

Increase in Revenue

AI-guided customer journeys drive higher conversions, upsells, and cross-sells, creating new opportunities

60%

60%

Higher Customer Retention

Seamless, personalized experiences combining AI support with human care make customers feel valued and inspire long-term loyalty.

30%

30%

More Cost Savings

Intelligent automation reduces manual workloads, improves efficiency, and lowers operational costs without compromising the quality of experience.at every touchpoint.

Flexible CX Journeys From Assistance
to Full Automation

Empower your business with choice - whether to automate, augment, or
fully reimagine customer interactions with AI.

Drive Intelligent Outcomes with the
Power of Agentic AI

Seamless Workflow Orchestration

A no-code platform that makes it simple to design and automate customer journeys. Easily integrates AI and non-AI workflows, ensures faster deployment, intelligent routing without any technical complexity.

AI Agents for Every Touchpoint

Hire specialized AI agents built on advanced LLMs and optimized SLMs. Go beyond traditional automation with intelligent self-service, agent assist, and real-time insights from conversations.

Human +
AI Orchestration

Blend automation and empathy across every touchpoint. Let AI manage initial queries, handoff complex cases to humans with full context, and continuously optimize outcomes.

Enterprise-ready Integrations

Integrate effortlessly with CRM, CX Ticketing, OMS, Dialers, WhatsApp, and more. Manage campaigns, service requests, and customer interactions while ensuring flexibility, compliance, and scalability for diverse industries and global markets.

Multilingual &
Localized

Deliver personalized experiences across diverse markets with built-in support for 13 regional languages. Ensure inclusivity and stronger engagement at every customer touchpoint, from voice to digital interactions.

Creating Experiences Shaped Around
Customer Needs

 AI Chatbot for Farmer Engagement & Awareness

AI Chatbot for Farmer Engagement & Awareness

Deployed Ozonetel’s WhatsApp AI chatbot to enhance product awareness. Simplified farmer support, improved accessibility, and improved engagement in rural markets.

Voice AI for Smarter </br>Real Estate CX

Voice AI for Smarter
Real Estate CX

Replaced traditional IVR with intelligent Voice AI Agents.
Reduced wait times & enabled
faster, personalized support for homebuyers, leading to
higher site visits.

 Instant Insights for </br>Quick Conversions

Instant Insights for
Quick Conversions

Identified high-demand properties and emerging buyer preferences, then guided agents in real time to accelerate conversions.

 

Global Leader in Customer Experience

Build Future-readyJourneys
with CXi Studio

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